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Welcome to Wyeth eAssistance

Wyeth eAssistance

This secure site is designed to help Wyeth Pharmaceuticals' customers manage their operational business through a convenient, user-friendly, online resource.

As a registered site user, a Wyeth customer can perform any of the following functions:

  • Track orders
  • Retrieve product updates
  • Obtain operational policy information
  • Contact Wyeth's Customer Service

"eAssistance" is designed especially for hospitals, pharmacies, and drug wholesale companies with DIRECT Wyeth accounts. A secured log in provides personalized access 24 hours a day, 7 days a week. All other customers are invited to visit wyeth.com for more information.


Wyeth is now a part of Pfizer Inc. The merger of local Wyeth and Pfizer entities may
be pending in various jurisdictions and is subject to completion of various local legal
and regulatory obligations. To learn more, please visit www.pfizer.com.